1. I am unable to attend the live symposium, can I still access the material?
Yes, if you have registered and paid for the symposium in advance of the event date but cannot attend you will receive a unique link and access code to view the recording of the full symposium and individual sessions via email after the event. Please do allow up to a week for the recordings to be processed and check your junk/spam folders before contacting us.
2. Can I register for the event after the event has taken place?
Yes. Access to the recording of the full symposium and individual sessions will be available to purchase after the event has taken place. After you have registered and paid your access fee, you will be sent a unique link and access code to view the recording of the full symposium and individual sessions via email. You will be able to register for the full session for £30 and individual sessions for £8 each. Please allow up to a week for registrations to be processed and check your junk/spam folders before contacting us.
3. I registered but haven’t received a confirmation email.
Please check your spam/junk folders. If you can’t find the email, contact firstname.lastname@example.org with your full name and payment receipt.
4. Why is this event not free, when others usually are?
The symposium is priced at £30 for the full event to enable us to cover some of the running costs and continue to provide you with the highest quality e-learning, whilst ensuring that it is still accessible. A portion of the registration fee will go to the Department of Women and Children’s Health at King’s College London.
Included in the registration fee you will gain access to 6.5 hours of CPD with leading experts in preconception and pregnancy nutrition and health. After the live event, you will also receive speaker presentations, on-demand access to the full symposium and individual sessions to refer back to for at least 12 months, and your personalised CPD certificate for your records. A student discount is available (see separate question).
5. I'm a student, can I get a discount?
Yes, we are offering a student discount of 50% (£15). To receive your discount code, before registering please email email@example.com with your full name and a photo of your student ID.
6. Do I have to attend all the symposium sessions?
Registration to the symposium gives you access to the live event and individual session recordings after the event. You can use the same access link to join the live event at intervals throughout the day and will still have access to the full event recording and any sessions you missed live after the event. Your CPD certificate from the live event will reflect the total time you joined for.
7. Do I get a CPD certificate?
Yes, personalised CPD certificates will be emailed to attendees within seven days of watching. Each certificate is personalised to include the total length of time you attended the live symposium. If you watch individual sessions on demand, you will receive an individual certificate for each. Please note, if you attend the event for less than 30 minutes you won’t qualify for a CPD certificate.
8. What if I need to cancel?
If you can no longer attend the session, you will be able to access the recordings of the session on-demand for up to 12 months after the live event. However, if you wish to cancel your registration entirely please contact us in writing by emailing firstname.lastname@example.org by midnight BST 8 June 2022 for a partial refund of £27 (full price of the symposium excluding £3 processing costs). Cancellations received after the stated deadline will not be eligible for a refund. All refund requests must be made by the attendee or credit card holder. Refund requests must include the name of the attendee and the email address used to register. Refunds will be credited back to the original credit card used for payment, please allow 10 working days.
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